Shipping Policy: All necessary course materials are sent out via UPS prior to the course date unless otherwise specified. Please note, it is your responsibility to notify us if you have not received your materials prior to the course date.

Privacy Policy: We respect and are committed to protecting your privacy. We may collect personally identifiable information when you visit our site. We reserve the right to collect company contact information for those who purchase membership through our website. Our policy is to share this information upon request to members only.

Security Policy: Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.

Customer Service Number: 800-372-1022

ServSafe Course Cancellation/Refund Policy

No Refunds! Payment Along With Completed Registration Form Must Be Received 10 Days Prior To Course Date!

Registration forms and payments received after the 10 days will automatically be charged an additional $15 late registration fee, no exceptions. There is a $25 rescheduling fee charged to attendees who do not attend their requested seminar date and location.

Event Cancellation Policy: The Alabama Hospitality Association will honor requests for event registration cancellation providing no costs for the event have been incurred by the Association at the time of the request. All requests for cancellation must be made directly with the ARA Event Planner by calling 1-800-372-1022.